F.A.Q.
They appreciate cut and details, things that aren't so obvious.
Is Cosmedix Mystic safe for sensitive skin?
Yes, Cosmedix Mystic is formulated to be gentle on the skin and is suitable for all skin types, including sensitive skin. However, if you have sensitive skin, we recommend performing a patch test before applying it to your face.
How long does it take to see results with Cosmedix Mystic?
Results may vary depending on individual skin types and conditions. However, many users notice an improvement in their skin's clarity and texture within a few weeks of regular use. For optimal results, continue using Cosmedix Mystic as part of your daily skincare routine.
Can Cosmedix Mystic be used in conjunction with other acne treatments?
Yes, Cosmedix Mystic can be used alongside other acne treatments. However, if you are using prescription acne medications or other potent treatments, we recommend consulting with a dermatologist before incorporating Cosmedix Mystic into your skincare regimen.
What payment methods do you accept?
We accept all major credit cards through Shopify Payments.
How can I track my order?
Once your order has been shipped, we'll send you a tracking number via email. You can use this number to track your order's progress online. For more detailed instructions, please reach out to us via phone or email.
What is your return policy?
Unfortunately we do not offer returns or exchanges on our skincare products. If you are not happy with your purchase please reach out to us via phone or email and we will be happy to find a solution.
How can I contact customer service?
Our customer service team is here to help! You can reach us via email or phone. Visit our Contact Us page for more information on how to get in touch.
Is my personal information secure?
Absolutely. We prioritize your privacy and security. All transactions are encrypted with the latest security technology, and we never store your payment information. For more details, please read our Privacy Policy.