At TayTen Cosmetics, we aim to provide a seamless and efficient shipping experience for our customers. Please read our shipping policy guidelines below to understand how we handle shipping of our skin care products:
- Shipping Times: We aim to process and ship orders within 24-48 hours upon receiving your order. Please note that shipping times may vary based on factors such as product availability, order volume, and your location.
- Shipping Methods: We offer a range of shipping options to accommodate your needs. You can select your preferred shipping method during the checkout process.
- Shipping Costs: Shipping costs are a $15 flat rate fee. The total shipping cost will be displayed during the checkout process before you complete your order.
- Order Tracking: Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this information to track the status and estimated delivery date of your order.
- Shipping Addresses: Please ensure that you provide accurate and complete shipping information when placing your order. We are not responsible for delays or delivery issues caused by incorrect or incomplete addresses.
- Delays and Exceptions: While we strive to meet our shipping estimates, unforeseen circumstances such as weather conditions, holidays, or other factors may cause delays. We appreciate your understanding in such situations.
- International Shipping: At this time, we only offer shipping within Canada. We do not offer international shipping.
- In-Store Pickup: If you are local to our location, you have the option to select in-store pickup during checkout. We will notify you via email when your order is ready for pickup.
- Shipping Partners: We work with trusted shipping partners to ensure reliable and timely delivery of your orders.
- Contact Us: If you have any questions about our shipping policy or the shipping process, please contact our customer service team at ryansuri@taytencosmetics.com
